Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,004 Topics
  • 2,842 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1004 Topics

MikeH
Problem Solver II
MikeHProblem Solver II
asked in Sign-up Forms

How can we track subscribers from paid ads?

We have a client who has a subscirbe form on their website but they want to run ads and have requested a second identical subscribe page just to track the leads that come from those ads.  Is there a easier way to track where subsribers come from using just one subscribe form/page?  

4
David To
Klaviyo Employee
2 years ago
A
Contributor I
AdamMcAContributor I
asked in Sign-up Forms

Why can't I tag a Signup Form?

I can add a tag to Flows and Campaigns, but not Sign Up forms. It makes it very difficult to manage separate B2C and B2B Signup forms at the same time other than using the naming convention of the form itself.Advantages:Being able to tag lists would make it very easy to tag something as B2C or B2B, then filter down to what are currently focusing on   We can currently manage our Campaigns and Flows via tags so adding this to the Signup Forms section wouldn’t be too hard, and it would make using Klaviyo much more consistent   Having user level access at a tag level would make it easy for us to invite external partners to our account to manage signup forms for their market

4
alex.hong
2 years ago
M
Contributor I
Marleen P.Contributor I
asked in Sign-up Forms

Signup form is prefilled with an unknown email address

Hi,in one of our integrated signup forms the e-mail address field is pre-filled with a random address, see screenshot. This only happens in Google Chrome and Firefox browser, also not in the incognito mode. Does this happen to anyone else? How can I fix this?Thanks in advance, Marleen 

4
alex.hong
2 years ago
M
Contributor I
mummajonesContributor I
asked in Sign-up Forms

Help - Form is not uploading data correctly

Hi everyone, I don’t know why this is happening however, the form we embedded on our site is not uploading all the data into their profile once they sign up.Their first and last name in particular which is required in the form to be submitted. However, one of the fields will be missing and their last name is usually being added as their first name with last name blank. I have even done a dummy test and it loads my last name as my first name which triggered the flow to say hi to my last name. Any help would be much appreciated!! I have just moved over from Mail Chimp and the challenges I’m having is making me re-think my choice! 

4
M
Contributor I
2 years ago
G
Contributor I
Glen WhiteContributor I
asked in Sign-up Forms

Signing People up to multiple lists on one form

Hi,I run a games shop and I’m looking to set up email lists for the various products and/or events that we run. I want to allow each customer to choose which products they receive information on.My initial thought was to set up multiple lists, one for each product or product group that we operate however I don’t seem to be able to develop a sign up form that allows customers to choose to be on multiple lists.Is there a way of doing the above or is there another way to achieve the effect I need?Any help or advice would be appreciated.CheersGlen

4
Taylor Tarpley
Community Manager
2 years ago
V
Contributor I
vanniContributor I
asked in Sign-up Forms

Multi Step Form

I created a multi-step form today.  1st form is an email opt-in.  2nd form is SMS opt-in.  And then success/confirmation message.When you say “no thank” to the 2nd form SMS opt-in, the form just disappears and nothing else happens.  There’s no success/confirmation message.  Is there a way to get that message?  Currently, it will only display that message when the SMS opt-in is filled out.    

4
D
Contributor III
1 year ago
J
Contributor I
Jamie WContributor I
asked in Sign-up Forms

Option to close pop-up/sign-up form but display as widget in case new visitor wants to refer to again

Hello, is there an option to minimize a pop-up sign up form for later? Use case, user arrives on site and sees a 10% offer however they haven't explored the site yet so it might not be relevant. If we add an option to minimize, or 'not yet' CTA to the pop-up this creates a widget on the screen so they can open the offer up again once they've decided if and what they'd like to purchase.

4
J
Contributor I
1 year ago
G
Contributor II
GillianContributor II
asked in Sign-up Forms

DevTools failed to load source map

My flyout form takes a while to appear on the page. I’ve set it for a 10 second delay. I checked the console in Chrome for any errors and I have this error appear:DevTools failed to load source map: Could not load content for https://static.klaviyo.com/onsite/js/sentry.957bb8d322d8fad44127.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILUREDo I need to be concerned/do anything about this? Thank you,Gillian

4
G
Contributor II
2 years ago
H
Contributor I
hannahContributor I
asked in Sign-up Forms

How to embed a sign up form in Woocommerce

Hello, How can I embedded the sign-up form in Woocommerce footer? I’ve read so many articles on the forum but could not find the answer. The screenshot shows that I embedded the html code to the footer. But it did not appear after publishing. Is there a way to add this code in the theme or somehow make it work? Appreciate your insight.   

4
David To
Klaviyo Employee
2 years ago
E
Contributor II
embalmskincareContributor II
asked in Sign-up Forms

Is there a way to bypass form submission to subscribe to a list

I want to send an email to my list and ask them to get on a special vip list by clicking on a link but without them having to re-enter their details on a landing page.Can someone please tell me if there is a way to do this?Thank you!

4
V
Active Contributor II
2 years ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Sign-up Forms

Dynamic Coupon Code in a Popup

it is my understanding that Dynamic Coupon Codes should be able to be generated inside of a popup. I created a popup and tested on the site and it just simply looks like the source code and not the dynamic coupon code.   

4
S
Contributor IV
2 years ago
JacobM
Contributor II
JacobMContributor II
posted in Sign-up Forms

Feature Request: Form submissions as a metric

I’d love it if form submissions (using built-in Klaviyo forms) were tracked just like every other metric in Klaviyo.For example, for businesses with a number of different lead magnets, as far as I can see, there’s no easy way to report/segment on who has opted in to each form (or multiple forms).This kind of information can tell a business who is really engaged with their gated content.

4
Taylor Tarpley
Community Manager
1 year ago
steez_brand
Active Contributor I
steez_brandActive Contributor I
asked in Sign-up Forms

Slide up form seems to always show when coming from social media

We have our signup form to not show to existing Klaviyo profiles and to not show for another 30 days when x’d out. Which always seems to work in the browser. When launching our site from Instagram in a child browser I am noticing it seems to show always. Is there a fix for this?

4
steez_brand
Active Contributor I
2 years ago
S
Contributor I
SusanFContributor I
asked in Sign-up Forms

Why Does my Sign-up form Say there are Multiple Input Fields for Birthday Property?

I’m having an issue publishing my sign-up form because it keeps popping up with this error message: There are multiple input fields for the birthday profile property. I imported from a csv file that only had one Birthday field on it and I mapped that to a custom property called Birthday. When I look at customers profiles that have that field, there is only one that shows up.I have reached out to chat, but they are not available until the morning. Anyone else have this issue and how did you resolve it? Where do I look to locate the multiples the message refers to?

4
Taylor Tarpley
Community Manager
2 years ago
C
Contributor I
CoverandQuillContributor I
asked in Sign-up Forms

Link Klaviyo to Shopify banner

Is it possible to link my Shopify banner to my Klaviyo pop up sign up form to gather email addresses from the banner? I do not have an embed code to copy and paste when I’m in my sign up behaviors. Where else could I locate that? 

4
Taylor Tarpley
Community Manager
2 years ago
C
Contributor I
CoverandQuillContributor I
asked in Sign-up Forms

Dimming the Background of a Flyout Signup Form

I have created a flyout pop up I like. Is there a setting somewhere that allows the back homepage to go dim so that the fly out sign up jumps out more? Makes it more visible? I’ve seen other pop ups where the homescreen gets dim, and I’d love to have that look.Thanks!!www.coverandquill.com 

4
alex.hong
2 years ago
A
Active Contributor I
ArturActive Contributor I
asked in Sign-up Forms

Update Opt-In Related Email Pages

Hi, where can I change this e-mail that customers receive after an opt-in? 

4
A
Active Contributor I
2 years ago
M
Problem Solver I
miaProblem Solver I
asked in Sign-up Forms

Woocommerce Embed Integration

Hi, I have done all the steps as per the guide but my embed form is not showing up :( Any suggestions? I have done everything on this list…https://help.klaviyo.com/hc/en-us/articles/115005249348-Signup-Form-Troubleshooting

4
M
Problem Solver I
2 years ago
J
Contributor III
JaSnContributor III
asked in Sign-up Forms

Double opt-in stopped working

I just started setting up my account and testing the first signup form. Everything was fine and double opt-in emails started arriving into my inbox. Some time later this stopped working. I checked that my list still has double opt-in enabled, and that the emails are not ending up in the spam folder. They just stopped coming out. The only thing I can think of is that I edited the template for double opt-in but the only thing I changed was the text label. Any clues on where to look for solutions?

4
J
Contributor III
3 years ago
A
Anonymous
asked in Sign-up Forms

Change button colour on email capture form

Hi,  I can’t see any option to change the background colour of the button in my flyout email capture form. All other styling options I can see but not this one - can anybody help?

4
A
2 years ago
C
Contributor I
Carnivore Jack Web TeamContributor I
asked in Sign-up Forms

CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Hello, Using the legacy form and I’m having some trouble with CORS. I receive the following error message in the console: Access to XMLHttpRequest at 'https://manage.kmail-lists.com/subscriptions/subscribe' from origin 'https://mydomain.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.Here’s my form tag: <form action="//manage.kmail-lists.com/subscriptions/subscribe" data-ajax-submit="//manage.kmail-lists.com/ajax/subscriptions/subscribe" method="GET" target="_blank" data-form-email="" novalidate="">I’ve also added the necessary JavaScript file in my header (per the legacy form docs):<script type="text/javascript" src="//www.klaviyo.com/media/js/public/klaviyo_subscribe.js"></script>And have even added this to my .htaccess file: #Begin Klaviyo CORSHeader set Access-Control-Allow-Origin 'https://manage.kmail-lists.com'Header set Access-Control-Allow-Source-Origin 'https://mydomain.com'#End Klaviyo CORSBu

4
C
Contributor I
2 years ago
A
Contributor I
Aviva MaelContributor I
asked in Sign-up Forms

Webflow/Klaviyo signup form integration

I want to add a signup form to an existing Webflow page that adds users to a list in Klaviyo. Do I need to embed a Klaviyo signup form on the Webflow page or can I have a Webflow form call Klaviyo in Javascript and just POST the user’s contact information to Klaviyo somehow? 

4
W
Contributor I
1 month ago
C
Contributor I
CarlAsuncionContributor I
asked in Sign-up Forms

Email Newsletter Opt In Confirmation

Hi Team, I’m new in the community. Thank you for welcoming me in advance.Just wanna ask some questions as I am pretty new to the system.1. Is there any way to create a signup form (Pop-up) and after the customer inputs their email they will receive a confirmation to verify if they want to opt in. Is there a way to not have this verification? I felt like it’s an extra step for the customer or is it necessary? I think it’s a way to know if the customer’s email is active or the customer is active with their email is that correct?2. How can I customised that email from question no. 1 so that I can send a discount code for new customers without manually sending the emails every time? Thank you and sorry for noob questions Team!

4
Bobi N.
Partner - Platinum
2 years ago
A
Active Contributor I
ArturActive Contributor I
asked in Sign-up Forms

Klaviyo form loads slow on Pagefly landing page

Hi, I notice that our Klaviyo form loads a couple of seconds after a page has loaded. Can we do something about that? 

4
Dov
2 years ago
S
Contributor I
SergioCContributor I
asked in Sign-up Forms

Using a drop-down menu in a custom preference page

Hello We are creating a custom preference page using the example in this article: https://help.klaviyo.com/hc/en-us/articles/115005077067-How-to-Custom-Code-an-Unsubscribe-or-Manage-Preferences-Page However, in this example there is no mention to link a drop-down menu (which we would use for Birthdate or Country)with Klaviyo. Would anyone have a code that works? Many thanks, Sergio

4
G
Contributor I
1 year ago

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