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Hi, I am Klaviyo Product Certified: https://verify.skilljar.com/c/sf46d7ri7mbhand I own a small email marketing agency. This is my full time livelihood. I always follow all best email practices, and study/review the latest updates in email marketing on a monthly basis. 2 days ago I was locked out of all 6 of my clients’ accounts because 1 of the accounts was disabled. I have emailed support 3 times and have heard nothing back. I think I know why the 1 account was disabled, and it was 100% an accident: We were having trouble getting Zapier to track sales data from their shopping cart into Klaviyo,so we set up an affiliate link to track sales. We are NOT promoting an affiliate offer: the Klaviyo account is owned by the owners products. We were simply using the link to track sales in the short term while we got their shopping cart to link properly with Klaviyo. I own a small email marketing agency and would NEVER use a Klaviyo account for affiliate marketing. I sincerely apologize for
Before I upgrade my account on klaviyo, what would I have to do on my emails that has been skipped and contacts? Should I stopped the emails before I upgrade or it’s okay to let them be and upgrade?
Hola, hace una semanas quise ingresar a mi cuenta y me aparece inactiva. No entiendo por qué. Cambié la contraseña dos veces y nada. ¿Por qué pasa esto y cómo puedo recuperar mi cuenta? Es una cuenta que uso para el trabajo y es urgente. Gracias.
Hey there we got problem with integrating Klaviyo to Shopify as it seems we need to reinstall it, our goal is to get the all the metrics for email flow triggers.However we are hesitant since we don’t know what will happen--will our contacts be deleted, emails, etc? We’ve installed Klaviyo few years ago like around 2018 so we didn’t get the easy peasy installation with what we have today.*I could request to do reinstallation but again we are hesitant to do this. Anyone who knows the best way to do this?
So, I'm new to Klaviyo and I was checking everything out. Creating and deleting multiple Flows, Lists, Segments, Forms, etc… To learn and experiment how everything worked and figuring it out by myself. But suddenly I got my account disabled out of thin air… Any help? Thanks.
Hello Members,We wanted to merge our four instances into one major instance. I wanted to know this can be done in Klaviyo. Thanks!
As our bank is asking for OTP while paying for recurring charges and Klaviyo doesn’t have this feature. In this case our Klaviyo account has been suspended and due to payment error. We needed OTP feature
Hi all! So, I earned my Klaviyo Product Certification yesterday and I’m all fired up about moving ahead and doing more and more Klaviyo-related work for clients. I also have my own (minimalist) copywriting website.My intention to work with Klaviyo is strong, but honestly - I haven’t had a single Klaviyo client yet (except for myself! Since I’ve set up some sign-up forms and flows for my own website).Question: Based on the above, am I eligible to become a Klaviyo Partner? Or do I need to show some client successes first?I don’t want to “waste” my Partner application, so I thought I’d check here first.Cheers!Melanie
Hi there everybody ! Can I add users from my Klaviyo account to my Klaviyo Partner Academy? If so, How can I do it? Thanks in advanced!! Rafa
We used another platform for SMS Marketing before. There are many sms and emails we have collected here. But now we have started to use Klaviyo. Is it possible to import SMS and e-mail information from other platforms to Klaviyo? How can we import this information? Thanks for your help.
How to find out average customers' yearly spend and orders
Hello , We are syncing the historical data in our website.The first time when we sync the data it failed at around 99.3%. So again we have started the sync process but it has again failed at around 99.8%. Due to this, we are getting error notifications in our Klaviyo account. Please find attached screenshots for more info. Can you please check and let us know the issue?
Hello all, I suddenly can`t log in with my Klaviyo account, it shows 403 forbidden, but I can log in with incognito mode or another google account with same Chrome Browser, what`s the problem? Please see the screenshot:error
Hi everyone! I can't find where to set this up - I'd like to get an email every time someone subscribes to a list.Where do I set that up? Right now i have no way of knowing apart from going into klaviyo reports. Tia!Rachel
I have had my account suspended for days now due to it charging an old card, I have entered the new banking info but it will not charge, theres no option. I need my account unsuspended and my new card charged.
I am getting my mail in Spam even i have changed the sender mail id.
Hello everybody, we have about 300 members in our lists but suddenly we have around 2300 active profiles.I am not able to figure out where those profiles are coming from and also I am not able to suppress them.Is there any way to manage the active profiles?It seems like we have no control over that.
Hello! My account just got disabled for some reason and my client is waiting on me. Does anyone know why this happens and how to get it back? I had to make a whole new account because my other one got disabled...and the same outcome happened with this one. I need assistance because it seems like there’s no customer support on the other end without being redirected to a forum. I appreciate it if anyone could help!
I am already using Klaviyo on a vintage Shopify theme, and have Back in Stock, Viewed Product Tracking and Added to Cart Tracking set up, together with embedded forms.Currently migrating to a 2.0 theme, and unable to find any information about whether I need to add these all over again?If so, can I do that before the theme is published? Thanks
Does anyone know if any of the Pre-rder/Backorder Shopify Apps sync directly with Klaviyo?
I have 2 website. one is blog and one is product store. And people can navigate to the product store from the blog website. Now I want to using one Klaviyo account to manage these two webstie and make user registered once and can login to 2 website without registering twice.
Hi Community, Does anyone know how to change my username in Klaviyo Forum to be my name, and not my company name? I've tried everything and can't figure out how. Thanks!
hello, I have seen someone else send the email use deicated domain , @mailer.shopifyemail.com same with shopify , how to set like this ?I have use like the picture ,and add the DNS but failed .
Hello!My blog is small, but as I look to grow -- does Klaviyo support separate business units to inherently separate brands/subscribers/etc.? How can this be managed in Klaviyo? Thanks 😉
Hi,Right now I have a paid account in Klaviyo and click funnels. But, I need to connect the both via Zapier. In this way, do I need to pay a new account in zapier? or, I cant do this connection with a free zapier account?Can you help with this connection? I hope your answer...
