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Track Customer

  • 19 March 2023
  • 2 replies
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If I send a link in an email for a certain page in my website to a customer, can I track the customer behavior whether they clicked this link or not. And if yes, can I track the activities done after clicking this link?

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Best answer by Tonio 19 March 2023, 08:44

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Userlevel 3
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Choose the email campaign you want to track and check Metrics 

Alternatively,

To track the activities done after clicking the link, you can set up a flow in Klaviyo that triggers when a customer clicks the link.

In the flow, you can add various actions based on the customer's behavior, such as sending them a follow-up email, adding them to a segment, or updating their profile.

Userlevel 6
Badge +21

Thanks for the question! What type of activities are you trying to track? And for how long post click? Just during that initial session? Or anything after? 

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