Marketing

I want to set up our monthly newsletter. I want this newsletter to be different each month and I'd like to schedule it to go out on a specific day each month. I want our 3 Welcome Series email to trigger this monthly newsletter. Our welcome series is currently set up to send over a 7 day time frame. After they receive the 3rd email, I'd like the following email that they receive to be the first email in our monthly newsletter. I have the flow set up to update the profile property if they've completed the flow and this is where I'm stuck. What is the best flow/trigger for this monthly newsletter?

I understand syncing a list from Klaviyo to a Meta audience occurs every hour.Is this the same going from a Meta Lead Form ad, to a list? The lead will not be added to the list until the sync occurs hourly?Our lead form is for a digital download to upsell. They might not get the download for an hour, correct?

Hello guys!In Brazil we have a payment method called BOLETO.Payment by BOLETO is a way of paying bills using a document that contains information about the payment, such as amount, due date, payment code, etc... It can be paid at banks, lottery outlets or online.How do I put this document in the email that the customer receives when they choose this payment method.DESIRED FLOW: Customer purchases by BOLETO > Customer receives an email saying: Thank you for your purchase, your BOLETO to be paid is at the bottom of the email. I believe that Klaviyo does not have this option, due to the fact that BOLETO only exists in Brazil.

Hello!I am trying to send a post booking email (products from Shopify) which includes:what service they booked time and date of the appointmentWhat would be the steps to do this?Thank you in advance.

Is there a way for us to determine who added (manually initiated) a specific profile in Klaviyo? This will help us determine, audit and track any Klaviyo changes. Thanks!

Does anyone know if we can create DRAFTS of campaigns without actually  scheduling a Send date to them? 

Good Afternoon all,I thought I’d start a discussion to see what creativity we can exchange around my current challenge. I work for a classic Mercedes business, specialising in replacement parts, sales, restoration and servicing. I am looking to create a winback flow for our Parts e-commerce platform. Now, our customers tend to make purchases based on NEED; not WANT, which makes it particularly difficult to predict what they’ll need beyond seasonal/maintenance items such as car covers, cleaning gear, oil and filters. Attached is my current design for a win-back communication focusing on particular group of customers who buy products for one era of vehicle we specialise in. I’d appreciate any feedback on this and what you think the product feed should be. At present, the product feed is popular items from this category, with the settings set to recommend products based on particular customer.  I look forward to hearing from you all.

Hello Community,I'm having a bit of a problem with the Reviews App. Whenever I look at an image from a customer review (pop-up opens), there are moments when I get trapped inside. I can't scroll up or down and if the close button isn't visible you are stuck. Is this a bug in the app or could something have gone wrong during installation?I appreciate your advice and tips. Thanks a lot in advance!Best regards

 am in need of java script or something for my email sign-up form on Klaviyo and would need to know how to apply it so I can duplicate…. Basically, I want to create a Flow triggered by an embedded sign-up form whenever someone fills out a form so that a person can receive the message multiple times, Not just once. I am using this as getting people's email address and give them freebies but if that only occurs once and they don't get any other freebies then that would be a problem.So, I would need this flow to occur whenever people sign up for it and needs to perform regardless of the times they put in their info. I am also intending to use this whenever I need to add freebies so I need to know how to apply and where as well.Can anyone help me with that? Thank you!

Hello, I’ve just started setting up some of my flows, including my welcome flow. I send out mini campaigns every week, and would like to exclude anyone that’s in the welcome flow so they don’t get the campaign emails just yet. I know I can exclude certain segments from the campaign but how do I go about creating a segment of anyone that’s in the welcome flow? I couldn’t see an option for ‘Is in X flow’ within the segments builder, what’s the best (neatest/easiest!) way to do this?Thanks,Meeta

We have products that we discontinue on a regular basis.Is there an easy way (perhaps with a metatag) where we can designate which products will display the Klaviyo Back in Stock button and others that won’t? We are trying to ensure a smooth customer experience and if the customer doesn’t see the button appear, then they will be more likely to purchase another available item on the site as opposed to waiting until this item is restocked again, which it never will - thereby losing us a sale. Looking forward to your feedback.Thanks,D​​​​​​​

Hello! We are interviewing email strategist candidates and I want to give them a case study to demonstrate their abilities within Klaviyo. I want the case study to be “create a flow with X triggers and X hide/show logic based on custom properties.”How have you formatted these without giving them access to your Klaviyo account?Thanks so much!

I’m currently migrating a client to Klaviyo and have a complicated request for a Back in Stock Flow that I’d love to get some thoughts on.The client would like to not only send regular Back in Stock alerts, but also trigger an email when the same style in a different colour or fabric comes online or back into stock. The products are linked by a SKU prefix which identifies the style. I’ve considered creating segments based on the SKU but that could get quite hard to manage. Any suggestions would be greatly appreciated! 

Hi,We have problem with Abandon Cart Reminder email. In the flow analytics, it shows a significant numbers of emails were skipped. We potentially lost an amount of sales. Can you help explain why this happen? Thanks 

I have a couple of questions around attribution …Firstly, what attribution model does Klaviyo use?Secondly, what attribution model is recommended for GA4? (I am using Data Driven for reporting attribution model, Paid and organic channels for channels that can receive credit, 30 day window for click through conversions, 90 days for all other conversion events and 3 days for engaged view conversions)I understand Klaviyo and GA4 will never exactly match, but I am experiencing a circa 150% discrepancy. When I compare GA4 to Google Ads I am getting a circa 5% discrepancy. Thanks

What is the difference between using a repeat purchase flow and replenishment flow?How do I stop overlap between the 2 as they are pretty much the same message

Hey there.I’d like to add a little checkbox on a Calendly appointment page to give people the possibility to opt-in to my client’s newsletter.Can I do that ? How can I send the information to Klaviyo ? I’m thinking to use Make.Is it possible ? What do you think ?Thanks a lot.Steve. 

Hi team.We have Klaviyo flows set up with dynamic reviews feed developed in a table based on Stamped.We have now decommissioned stamped and moved to Junip and need to set up a dynamic review feed of 4-5 reviews.Is there a how to or guide on how to set this up using Junip?

I would like to set up a flow for an affiliate program automatically. What’s kind of flow(s) and segment(s) should I create?

Is there an existing program integrated with Klaviyo or a flow or something that we could you use for our influencers? We want to try ThriveCart but  before using it I want to be sure that I can’t do it directly by Klaviyo,Our goal is to give commission to our influencers on the products they promote, either with a coupon code or a linkThank you

Hi there, I just became worried that my customers can get multiple coupon codes as I use different coupon codes in various flows. The one that is troubling me most is my abandoned cart and my added to cart flow.  My current abandoned cart has a 10% discount code (dynamic) valid for 48 hours that triggers 24 hours after someone has started checkout. Can I use the same coupon code that I use in my abandoned cart flow for my added to cart flow? I want to offer the same incentive with the same time-frame.  Will there be a problem if I use the same coupon code or should I add a flow filter or create a whole new dynamic coupon code for my added to cart flow? I want to make sure they don’t get two discount codes that they can use. Any guidance will be greatly appreciated.

Hi everyone, We have just started using Klaviyo instead of Mailchimp for our two brands. At the moment we are using two accounts. We migrated all data from Mailchimp to Klaviyo. For one account we have issues sending email campaigns to our current list as we get an extremely high bounce rate and therefore a bad performance over all. For the other account we are able to use AI-giuded warming and the performance is so much higher. How is it possible to use AI-guided warming also for the other account (the account is new and we have more than 5000 profiles)? Using Mailchimp we did not have any problems with bounce rates at all and we do not want to lose our audience.. I appreciate all your feedback and tips.Thanks so much. Best regards from Germany,Alicia

I am looking at profiles in our newsletter list, and many of them say “Email ! Never Subscribed” even though I can see in the events section at the right that they have subscribed and even received and opened emails. Have I set up a sign-up form incorrectly? 

Hey there.I’d like to connect Klaviyo and Calendly using Make to gather data from Calendly to be able to trigger a flow when someone book a appoitment.I’ve seen that Klaviyo doesn’t have any integration with Make, nor Zapier, I am correct ? What’s the solution to be able to connect Klaviyo with Calendly ?Thanks a lot for your help.Steve.

Hey there.So my client sells jewlery on the french market, but a few people from oversize purchase her products sometimes.Probably 1 or 2% of them.How can I exclude from my welcome series the non french people to make sure they don’t receive our french emails marketing ?Do I need to create a segment ? Is this really accurate ?If yes, would you recommande to create a segment based on their IP adress or location ? Thanks.Steve.