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Hello,Currently, my client is using “Revenue Hunt” in his brand. So he has this form/test integrated in his website. After filling out the form, Revenue Hunt will then suggest 3 products that are fit to the liking/preferences of the person. We would like to incorporate these 3 suggested items in a flow. So, everytime the person fills out the form, he will enter our flow. First email of the flow will then contain these 3 suggested items. How do I do that? Is there a certain coding that I need to do? Also I made sure that his Shopify Account and Revenue Hunt account is integrated. Thank you in advance!
Hello,I’m creating a conversion funnel for Customers who have received free samples of our granola. The sample is a unique Shopify SKU, so adding new prospects to the Segment is straight-forward. However, I only want prospects to remain in this segment until they purchase a revenue generating product. Moving Customers from the “Samplers - Unconverted” Segment to “Samplers - Converted” Segment is easy, I just added an AND condition for having a Fulfilled Order Value greater than $0.00. However, I want the “Samplers - Unconverted” Segment to only contain Customers who have ordered the sample SKU, but have NOT ordered any other revenue generating SKU. I would then create a conversion flow triggered by someone joining the Unconverted Segment and they would leave that flow upon their first revenue generating order and move to the Converted Segment. Any ideas on how to best accomplish this would be greatly appreciated.Thanks!Roy
Hi - We are new to Klaviyo and are just setting it up, have integrated with our Magento store as well as Mailchimp. There are now 2 lists created in Klaviyo - one from Mailchimp and the other named as the default Newsletter which is syncing from Magento.However, Mailchimp has not been synced with our store for about a year so there may be issues with unsubscribed contacts not synced between the 3 platforms. We have been using Mailchimp to send newsletters without the store sync.This would make the Mailchimp list up to date with the contacts who have unsubscribed, but not our Magento store.We have some questions:How can we make sure we will not be contacting anyone who has opted out from any list?Should we merger the 2 lists to create a Master list?The default Newsletter list is much larger than the Mailchimp list - is there a reason for this?Should we delete all lists or the account and start again so we have a clean contact listThank you in advance.
I’m a new user and very confused about Unsubscribe/Preferences.Our customer Profiles are being populated via the API and not going onto a List. Campaigns and Flows will be targeted based on Segments. I’d like to create sophisticated manage preferences options someday but we are starting simple without that. As I understand it, that means I am stuck with the default Unsubscribe page, but I am seeing problems with that:That page contains, by default, both an UNSUBSCRIBE button and a link to UPDATE PREFERENCES. I can’t edit those. The Update Preferences link is extremely confusing if you don’t have any preferences that can be updated. I hope I’m missing something simple, here. HELP!
Hi everyone!I am new to the platform and our company have a list of approximately 30K contacts over years in business. We want to upgrade our plan and want to know if there is a tool to help filter out bad contacts before starting a campaign. We want to ensure deliverability and compliance as best as we could! I already emailed support and waiting for their response. Although if anyone has experience with we would appreciate your help! Thank you!
I’d like to be able to send CARE communications, which uses Legitimate Interest as opposed to consent, to my customers. In order to do so, I need to provide them with a way to unsubscribe from it (ideally in a separate way than Marketing). With previous CRM tool, I was able to have a CARE flag created for every orders and which was managed separately than the marketing flag. Is there a way to do this in Klaviyo?
Making a segment is incredibly tedious when not using something simple like a single product or category. I frequently need very niche segments (what Klaviyo is supposedly good at, right?) that drill down to very specific products. In this case, I'm making a segment of buyers of 12 different individual products. This should be simpler. SOLUTION: I should be able to add the OR at the NAME LEVEL in my example here not have to start over at the What someone has done level for each product.For each product, I'm having to select 1. what someone has done2. ordered product → 3. set dates4. where name → 5. equals → choose productWhy can't I simply add additional NAMES of products instead of starting over each time? Please adapt the segment creation tool to make it easier for those of us who want to use the complex segmentation of Klaviyo.ANOTHER SOLUTION: Give me a duplicate button so I can at least copy the last parameters and then adjust the one element I need to change.
Is there a way to create a Klaviyo mail flow for specific tagged accounts on Shopify that gets updated automatically? Eg: I want to create a mail flow for my VIP customers on Shopify. But I would like that list to get synced to Klaviyo and be updated automatically as new VIP customers get added.
