Email Templates and Coupons

Find out what you need to know about creating, designing, and using email templates and coupons.

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alex.hong
alex.hong
solved this question

How to Insert First name property into emails

Hi there @ayor!Welcome to the Community and Happy New Year!I believe you’re looking for this code to dynamically populate the First Name int...
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Dov
Dov
solved this question

Optimal image size for Klaviyo newsletter

Hello @Sales@AHB,Thank you for your question.I recommend following the guidelines outlined in Best Practices for Using Images in Emails.In s...
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1038 Topics

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Contributor I
PshyContributor I
asked in Email Templates and Coupons

When do Coupon codes expire?

If I set a klaviyo dynamic code to expire on a specific date, does anyone know what time of day it will expire? For example, if I set it to expire on 10/24, will it stop working at 11:59pm on 10/24, or will it stop working at 11:59pm on 10/23.  Also, does anyone know if it operates in a specific time zone.  Thanks a bunch!

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P
Contributor I
3 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Email Templates and Coupons

Can I include two different dynamic coupons in the same email?

Yes! You can add two different dynamic coupons in the same email. Both dynamic coupons will be generated in your live emails.

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Shannon E.
Klaviyo Employee
3 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Email Templates and Coupons

If I use the same coupon in multiple locations within a single email, will Klaviyo populate the same coupon code in all locations?

Yes. Klaviyo will store every coupon code until it expires (up to 1 year). This means if you use the same placeholder variable multiple times in the same email, the same code will populate in all locations. This also means if you have a multi-email automated flow series, and you send someone a coupon code in Email #1, you can use the same coupon placeholder in Email #3 and we’ll give your customer the same exact code (unless the code has already expired).

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Shannon E.
Klaviyo Employee
3 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Email Templates and Coupons

How do I add a dynamic coupon to a link that redirects to my home page?

In your email, select your call to action button. For the URL, add in the following link.https://mywebsite.com/discount/{% coupon_code 'NAME_OF_YOUR_COUPON' %}?redirect=/discount/{% coupon_code 'NAME_OF_YOUR_COUPON' %}You'll need to replace the name of your coupon.

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Shannon E.
Klaviyo Employee
3 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Email Templates and Coupons

Why do my test emails always say "PREVIEW" in the coupon?

With test emails, it is completely expected to see 'preview' for the code. In live emails though, we will actually show the unique code instead of ‘preview’. If you're concerned, you can send a one time email to yourself to test. 

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Shannon E.
Klaviyo Employee
3 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Email Templates and Coupons

What happens if someone loses their coupon code?

If a customer loses an email that featured a discount code, you can view the coupon placeholder value and the unique coupon code sent by viewing the Coupons section of the customer's profile.If you send the customer a personal email containing the same coupon placeholder variable, the same dynamic code populates in the message. If the coupon has expired, a new unique code of the same type is generated for the message.

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Shannon E.
Klaviyo Employee
3 years ago
L
Contributor I
LoveJoolsContributor I
asked in Email Templates and Coupons

Klaviyo Coupons for Shopify

Hi,I’ve previously successfully created a Klaviyo Coupon which generates a batch of 100 unique codes in Shopify. I’ve now tried to create a second almost 20 hours ago but they are still loading in Shopify. Does anyone know how long they usually take to load in Shopify? I’m afraid to put the flow that contains the coupon code to live until the codes have generated in Shopify.Any help appreciated.Thanks,Laura

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P
Klaviyo Employee
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Email Templates and Coupons

Creating a Dynamic Discount

Hello everyone,Thank you for reading and replying to my topic/question.  I am trying to create a dynamic discount code (a discount, discount, and free shipping) for my newsletters, and car abandonment flow. However, 1. I don’t even see an option for dynamic discount code when I am creating a code in Shopify (view screenshot below) and 2. How would I add the automatically created code in a flow (emaill) ? I tried to edit the email content to see if there is a discount/coupon tab I can drag to the email but there isn’t that. How would I be able to configure?   

4
ksanfelipe
Klaviyo Employee
3 years ago
ecommercevlad
Contributor I
ecommercevladContributor I
posted in Email Templates and Coupons

Complex Email Designs - Mandatory or Not?

From what I’ve noticed, many ecom store owners REALLY care about their email designs more than what results the same email brings.And I’m kind of curious why that is, because tests show that simpler designs almost always perform better than some funky, complex designs.So I’m curious what the Klaviyo community has to say about this.If you have a store, please comment down below your thoughts and let me know how much exactly you care about the designs of your emails 

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mike.hoang
Klaviyo Employee
3 years ago
I
Contributor II
IsobelContributor II
asked in Email Templates and Coupons

Override Link Colour

Hello - I have been trying to use the code from the Klaviyo FAQs page to change the colour of my unsubscribe link (and make it different to my setting in Styles), but no luck. Here’s the code:<a href="{% unsubscribe %}" style="color:#AAAAAA !important;">Unsubscribe</a>Can anyone see any errors here?

4
I
Contributor II
3 years ago
I
Contributor I
italygreenlifeContributor I
asked in Email Templates and Coupons

Issue with HTML Iframe

Hello,I would like to ask if is it possible to import an HTML Iframe into an email text block. I’ve tried doing it by inserting the Facebook Iframe to add the like button, but the problem is that it disappear when i click the preview mode and cancel itself. Can you please help me? Is it also possible to add the facebook group button? Thanks all.

2
I
Contributor I
3 years ago
P
Contributor I
PlusMinuscoContributor I
asked in Email Templates and Coupons

Is there a Ready-Made Template for Viewed Products that tracks Product Click?

Hii am new to this forum, first post, so if its very basic please bear with me.Is it possible to create a template to track the product click, and then trigger an event that send email with a wider collection? Are there some readymade Klaviyo templates with this sort of functionality? thanksPlusMinusco

1
cassy.lee
3 years ago
A
Contributor II
awaltersContributor II
asked in Email Templates and Coupons

How to Add Tags for Injectable Abandoned Cart Data?

Hi everyone, where do I find the docs for injectable abandoned cart data like;product image, product name, quantity, etc? I found this, but it doesn’t give the abandoned cart tags.https://www.klaviyo.com/docs/email-tags I’m developing custom custom cart abandonment templates. Can’t complete the task without the tags.

2
A
Contributor II
3 years ago

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