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I am getting an error when installing the widget in my Shopify. With Shopify theme This theme is up to dateCraft 15.2.0 is the latest version. 

Hello, everyone!I'm using Klaviyo's API to create a flow and I can't find a way to use the "since starting this flow” filter.I think it's not accessbile through the api? At least that's what chatty (chatgpt) tells me lol.Have you tried something like this? And if so, did you find a workaround? I'm thinking of using an "in the next X [time]” filter as an alternative.So, if someone entered a welcome sequence that lasts 2 days and I wanted to stop it if they bought, I could probably add a filter of "placed order 0 times in the next 2 days”Haven't thought much about the edge cases yet though

Hi,Is there a way to send my subscriber specific product/or product  categories  based on the “viewed product” metrics in a flow setting?For example, a user has been active on my site in the last 14 days, and viewed four sneakers products pages. Now this user has entered into my segment, and triggered a flow. I want to send this users more sneakers, how do I achieve that. Also is there a way to send them a very specific product, if let’s say this person viewed only that product? Please note that each person enters this flow are very differentPlease answer with details and screenshots are much preferred.Thank you,R

I am in the process of cleaning up my list after having switched from Mailchimp about 4 months ago and trying to make sure I improve my engagement and sending reputation. I have successfully created my unengaged segment but now I am not sure if I should just suppress the profiles or delete them? 

i want to add a hyper link to a profile so that i can add this Hyperlink while campaign

Hi, I’ve noticed there is a recent integration possible between Google Ads and Klaviyo. Mainly meant for using Audiences. The other way around, I would like to use a Google Lead form (Ad) to generate leads that wil automatically sync with a Klaviyo list, followed by a Flow to deliver the email(s).(Same set-up as available with Meta/ Facebook lead forms)Can this be done without 3rd parties like Zapier? Is this on the Klaviyo Road Map?  When will this be available?Many thanks, _Wouter

i recently install klaviyo on my client jun knives website i want to enable it and want to disable my store default email how i can do it im using shopify

Hi there! We send preview emails to our email domain and so far this hasn’t been an issue, until this month. If we send it to another domain (including gmail), we receive the email, but not when it’s sent to our own domain.(When we send out the campaign, we do receive that campaign email in our email domain).As far as I can see DMARC etc has been set up correctly.. and hasn’t changed either. We set that up months ago and never had an issue until this month.Is there anything we can check to see why the preview email is not coming in?

Is it possible to request a certain phone number for SMS?

I am creating transactional emails. We use Bigcommerce and the integration is setup. I used a Klaviyo template but it doesn’t have all the information in it that I would like to include. I need the following.List of dynamic tags (is that the right term) so that I can pull in the shipping address and other information that is specific to that order. I also need to pull in the ship method as this shows the customer the ship date and expected delivery date.  We ship plants so it’s important that they are well aware of this! If there are any other KB documents that would be useful while I set this up.  Is the shipping confirmation part of this flow, or is it it’s own flow?

Hi there,I’m having this issue with my welcome email. Klaviyo has generated random unique discount codes on my shopify store that will be revealed upon a customer subscribing to the email list. However, this is what customers are currently seeing. Appreciate help with this!   

I have recently integrated Klaviyo to Shopify, but not all products are showing up in the catalog. I’ve tried resyncing and refreshing, but they still don’t show up. Any ideas what to do?Thanks!

The metric Placed Order is time stamped the time when a customer is doing a purchase, but it takes longer to record this and send back to Klaviyo. Around 4-12 hours. See screenshots. In the abandoned cart flow, I have set a time delay of 1 hour after starting the checkout. Because the Placed Order has a delay of more then 1 hour to record in Klaviyo, customers get an Abandoned Cart flow. I don’t want this to happen.  How can I fasten the process so that the metric is being recorded immediately in Klaviyo? Backend is Shopware 6. 

Hi,  I have an EmailAutoStartDate set to 03/01/22. As you can see in the tests below, none of the flows were populated despite Klaviyo’s mention of “Klaviyo checks if someone qualifies for a flow daily via a check that runs a full day in advance.“ in this article https://help.klaviyo.com/hc/en-us/articles/360054240252.  I need contacts to enter this flow automatically without any manual intervention via manage flow > back-populate. Now the question is how do I do this:I change the flow tigger to repeat monthly (as shown by green arrow) instead of yearly so every month new contacts enter the flow? Or there are other ways to achieve this automation? 

I’ve created a bunch of properties in the preference page, but they aren’t showing up on the profiles to select and test. How do I set these properties on profiles so we can segment lists correctly? 

I’m experiencing issues with low open rates for my email campaigns. I’m currently sending to a segment of around 200+ active profiles. I’ve already tried turning off the smart profile feature, but the results haven’t improved. Does anyone have any suggestions or ideas on how I can resolve this? Any insights would be greatly appreciated. Thank you in advance! 

Hi there - new to Klaviyo and ramping hard. How do I see a list of all emails that a flow has sent? e.g. a list of all the recipients from a specific flowI can see email sent at a profile level … but I want to see this data at a flow level.Apologies in advance if this is dead obvious. I’ve searched around but haven’t been able to figure this out.Thanks! 

Is it possible to change store name for Q&A (reviews)? I would like to change is as the name of our company and the name of the store are different and it could confuse people.

Hey!I'm setting up a Back In Stock flow and trying to add the snippet as shown in this article: https://help.klaviyo.com/hc/en-us/articles/360001895651#h_01HCX4Z4RDXTNP8KKGBN114N48Unfortunately, no additional buttons like Sold Out or Notify me when available are visible on the product page even if all the shops' items inventories are set to 0-zero.Also, if I try to create a new flow, it shows this message even if the snippet is already there: "This flows requires first installing Klaviyo's special Back in Stock snippet."Could you please let me know if anyone experienced something like this and how should be fixed? 

Statics show there are 8 submissions  in “New Subscribers”but there are just one Member… Why???

Hi, Unfortunately (and quite frustrating) you can only setup 1 BSD. Previous solutions was to have a second Klaviyo account (with is not what you want right? double the work for settings / user management etc..). but with Shopify Markets you cannot do this.We have a dedicated Dutch and French domain. Shopify Markets is out quite some time now. When is Klaviyo gonna make the necessary adjustments?Right now there is only a solutions to create some overall domain, what is not feasible with us. 

I am not a developer; I do Klayvio template design and run campaigns on Klayvio. One of my clients needs the Klaviyo back-in-stock flow setup . I have followed Klaviyo documentation for back-in-stock flows. I have input code theme.liquid, but I am not seeing any button or text refer to"Notify me when available",Basically, code is doing nothing for me. Please help me as I want to learn this.Thank you.I have used this code:  <script src="https://a.klaviyo.com/media/js/onsite/onsite.js"></script><script> var klaviyo = klaviyo || []; klaviyo.init({ account: "PUBLIC_API_KEY", platform: "shopify" }); klaviyo.enable("backinstock",{ trigger: { product_page_text: "Notify Me When Available", product_page_class: "button", product_page_text_align: "center", product_page_margin: "0px", replace_anchor: false }, modal: { headline: "{product_name}", body_content: "Register to receive a notification when this item comes

How can I leverage browsing data to create high-converting browse abandonment emails?

Hello there,I’m currently trying to tidy up my lists. I have a couple of questions:is it legally safe for me to manually delete a contact from one list and add it to another (ticking the box that the person has consented to receive emails from me, which they have)  will this trigger the Welcome Series for that person I’ve just added?Thanks! I know there’s a better way to move people from one list to another but right now doing it manually seems to be the only way my brain is willing to do it… if you have a *super* simple way of doing this, let me know!

Hello, I’m Having an issue with dynamic coupons. I’m using Shopify and I created my coupon  Here is my email on Klaviyo, which is properly set up as a dynamic coupon.  But when I tried to apply my discount at the checkout, it didn’t work. I'm currently using static coupons, but users are abusing them by using them multiple times, which is not intended. Can you please help me?