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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,204 Topics
  • 3,334 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1204 Topics
D
Contributor I
Dat PhamContributor I
asked in Sign-up Forms
How to automatically close sign-up forms popup after submit successfully

Do we have option for automatically close sign-up forms popup after submit successfully

4
D
Contributor I
1 month ago
M
Problem Solver I
Mathieu MaligeProblem Solver I
asked in Sign-up Forms
How to add Sign-up counter block on a form

Hi klaviyo communauty !Recently klaviyo released a block sign-up counter for forms.which you can see on the following link: https://help.klaviyo.com/hc/en-us/articles/4413550187035#h_01J4SQ3GYMYJX5P816JCQ09QQZExcept that in my klaviyo, I don't see this block. Can you help me?Thanks a lot! 

7
M
Problem Solver I
1 month ago
A
Contributor I
avidagencyukContributor I
asked in Sign-up Forms
Klayvio Pop ups

How do you get this in your pop up form, i imagine it is just buttons and on the click it puts them in a list that represents the button but is there a way to do it with segments etc? 

1
Bobby
Partner
1 month ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
How to add red color * in the sign-up form's Label(Meaning Required filed)

We have a Klaviyo’s sign-up form, and we want to add a red * at the end of required filed’s label, how can we add the red * please 

5
bluesnapper
Partner
1 month ago
J
Contributor I
jill.nolanContributor I
asked in Sign-up Forms
Hosted email preference page not pulling in existing preferences

Hello, I’m working on a hosted email preference page using the EmailInterests property per the documentation here: https://help.klaviyo.com/hc/en-us/articles/115005077067. It updates preferences correctly on the profile, but on refresh, it does not pull in existing preferences from the profile. Any ideas what I’m missing?

4
J
Contributor I
1 month ago
L
Contributor I
Little GiftiesContributor I
asked in Sign-up Forms
How to delete a subscribe page

Hi there,I want to create a waitlist for my Christmas products on Shopify and have decided to use a subscribe page to do so. I created one, but now it is not working and I want to delete it. Unfortunately, I can’t see a way to delete it now. Is someone able to assist? Kind regards.

1
bluesnapper
Partner
1 month ago
S
Contributor I
samalmondContributor I
asked in Sign-up Forms
Can you add a subscribe form to an email flow?

Hey guys, Hoping someone can help me here. A client of mine has a decent email database, but when they set up the sign-up form on their website, something hasn’t connected with the consent.As a result they don’t have consent to email most of their database. Is there a way to send a one-off flow with the option to “officially” subscribe? I was trying to work out if there’s a way to embed a sign-up form, and maybe offer a discount? Appreciate any help or insights! 

1
chloe.strange
Community Manager
1 month ago
D
Contributor I
D K GirlContributor I
asked in Sign-up Forms
Pop Up Form - giving code before email confirmed

Hi there,I”ve just realised that my pop up form with a 20% discount for first orders, gives customers the code after they submit an email address, but BEFORE they have clicked on the ‘confirm subscripton’ email that they receive. Which means, they are taking their discount, but never having to actually sign up up! How do I fix this? Or is this normal?This is based on the Shopify information for customers - whether they show ‘subscribed’ in Shopify or not. I can’t see in Klaviyo where it shows if they are subscribed or not, it just has a list of everyone...is that right? I’m getting super confused about this!  

2
D
Contributor I
1 month ago
R
Contributor I
RkamathContributor I
asked in Sign-up Forms
Have a form that displays different form / fields based on button click

I want to make a signup popup form that has three buttons. Button one - on press should show Email / Date field and press claim offer button the same page should add the user to the list and send them a discount coupon. Button Two - on press should show email data field and press claim offer should add the user to a separate list and send them the discount code in an email. Button three , the same way should provide email field and form submit should send them discount code and add them to a different list. How can I get this setup done. 

1
Taylor Tarpley
Community Manager
1 month ago
J
Contributor I
jossdContributor I
asked in Sign-up Forms
How to get two embed codes to show?

On Shopify, I have two different embed codes, one for desktop only and one for mobile only.  When I put the different codes in to Shopify using the Klaviyo embed app, only one will show.On the shopify preview they work but on the live site only one works. How can I get each to show depending on whether it is for desktop or mobile? At the moment only the mobile form is showing and not the desktop form on the live website…...

1
ArpitBanjara
Principal User I
1 month ago
T
Contributor II
Thomas0807Contributor II
asked in Sign-up Forms
exit intent discount on cart

Hello community. I would like to create an exit intent popup with a countdown. This should count down for 15 minutes. This is not a problem at first. In the 15 minutes the customer should get X% discount on the shopping cart. After the 15 minutes, the discount should expire. How can I implement this?  thanksthomas

7
T
Contributor II
1 month ago
D
Contributor IV
deepContributor IV
posted in Sign-up Forms
Why does the signup form display with close button in a focus state?

I don’t understand why Klaviyo would do this, since what we want is the user to submit the form and this completely distracts from the primary objective. I’ve looked through settings and tried all sorts of things but have not been able to find a solution.Have others faced a similar issue? Is it the design template I’m using? Or is this the case with all the templates?I saw someone else ask the same thing just a few days ago but there were no responses. So I’m thinking maybe it’s just me. What am I doing wrong?  

14
D
Contributor IV
14 days ago
P
Contributor I
PatrickHeckContributor I
asked in Sign-up Forms
How can I define fallback-content for a Klaviyo embedded form?

We are currently using Klaviyo with Shopify and noticed that in certain constellations, embedded forms fail to load. This is mostly related due to consent manager restrictions.Now we want to define a fallback that is displayed if the Klaviyo form fails. Is there a way to achieve this?This would be an example code:<div class="klaviyo-form-XXXXX"><div class="hide-on-success"><form method="POST" action="//manage.kmail-lists.com/subscriptions/subscribe" id="email_signup"> <input value="XXXXX" name="g" type="hidden"> <input placeholder="Your email" id="k_id_email" name="email" value="" type="email"> <button type="submit">Subscribe</button></form></div></div>The idea is, that initially the static form is shown. Then, after Klaviyo loads, it hides the “.hide-on-success” area and displays the embedded code instead. Is this possible? Does Klaviyo have any mechanisms for this, like my hypothetical “hide-on-success”?

1
P
Contributor I
1 month ago
A
Problem Solver III
ashgc1997Customer Champion
asked in Sign-up Forms
Embed Form loading slowly

I embedded a Klaviyo form on a Shopify page the form is taking sometimes 30 seconds to appear on various devices.https://gympluscoffee.com/pages/varsity-collection-coming-soonAny insights on how to improve?

1
Sales Impact
Problem Solver IV
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
wiederholen Mal das Formular ausfüllt -> Rückantwort

ich möchte, dass ein Lead, wenn das Formular zum wiederholen Mal das Formular ausfüllt, die Info bekommt, dass er bereits angemeldet ist und bekommt eine Email mit dem eigenen bestehenden Rabattcode.

1
chloe.strange
Community Manager
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Error nach Formular ausgefüllt

Bestätigung, das Formular erfolgreich ausgefüllt, zeigt error  

1
chloe.strange
Community Manager
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Text in der Anmeldebestätigung ändern

Anmeldebestätigung: Text ändern.  

1
chloe.strange
Community Manager
1 month ago
S
Contributor I
sven88Contributor I
asked in Sign-up Forms
How to create a sign up form that requires a password to continue to step 2?

Would love to create a form that asks for a password and when the correct “password” is entered the user is taken to step 2 which displays a promo code. In other words, the email/phone field would be replaced by a password field and only a specific word would be accepted.Is this possible?

1
ArpitBanjara
Principal User I
2 months ago
M
Contributor III
MarfaContributor III
asked in Sign-up Forms
Back in Stock vs regular email list signup

Anyone out there use Back in Stock? If so do you also include the option for them to opt-in to your regular email list in the process?Or do you stick with the task at hand.Any advice on the Pros & Cons to doing/best practice would be helpful. Thanks!  

2
M
Contributor III
1 month ago
D
Contributor I
DisaineContributor I
asked in Sign-up Forms
PopUp form doesn't show

Hi,I made a popup form on Klaviyo but isn’t appearing on my Website.The Online Javascript is on, the form is Live. The integration says that is all good. The Integration between Klaviyo and Shopify are good and have already have data of transations collected a year ago.Just the popup isn’t working  

10
P
Contributor I
15 days ago
E
Contributor I
Ethan YContributor I
asked in Sign-up Forms
How to add additional field, such as First Name and Last Name in Back in Stock form?

Hi team, I have implemented the Back in Stock in my Shopify store.However, I would like users to be able to enter their first name and last name as well.It seems I can add html in the body_content like this:     body_content: `          Register to receive a notification when this item comes back in stock.          <div>            <label for="name">Name:</label>            <input type="text" id="name" name="name" placeholder="Enter your name">          </div>          <div>            <label for="email">Email:</label>            <input type="email" id="email" name="email" placeholder="Enter your email">          </div>        `,However, I could not figure out how to send the values of the two fields when submit.For Sign-up forms, i can created customized fields and get their ids.Is there any APIs i can use?Could you please advise me how should I do it please? Besides, the Add me to your email list seems not working properly.M

1
M
Partner
2 months ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
How to avoid the close button focusing when sign-up form displayed

We have a Klaviyo’s sign-up form in our website: https://buysmart.ai. When sign-up form displayed, the close button is focusing automatically as the following screenshot. How to avoid the auto-focus behavior of sign-up form’s close button? 

1
bluesnapper
Partner
2 months ago
M
Contributor I
Mountain Peak NutritionalsContributor I
asked in Sign-up Forms
WooComm/Klaviyo - sign up form showed then disappeared.

If you look on the right column of footer you can see in the code, my embed code is there but its not rendering a form (it did for a very brief period, like 2 minutes). But then stopped showing.https://shopmountainpeaknutritionals.com/This footer exists on all our pages, so I can’t just turn off caching (We’re hosted at WP Engine) - and I’m not sure what other avenue to look for a solution. 

4
M
Contributor I
2 months ago
E
Contributor II
EfratContributor II
asked in Sign-up Forms
Pop up / sign up form with image only?

HiI want to create a pop up with an image only. No subscription,no fields for the user to fill in...just an image that I’m uploading. What is the best template for that? I tried the BFCM but I can’t delete the Button box…Thanks in advance

6
E
Contributor II
1 month ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
Sign-up form's teaser disappear after user refresh the page

I have a sign-up form in my home page, it can display based on the settings in Klaviyo(timing and targeting). And when I close the sign-up form, the teaser can be shown correctly. Buy when I refresh the page, the teaser disappear. I suppose the teaser should be always shown even user refresh the webpage. Is there any other settings should I do? 

2
M
Problem Solver III
1 month ago
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