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Accounts and Settings

Get help with managing your account and settings.

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AndriyBoychuk
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AndriyBoychuk
solved this question

change or delete account

You should contact the Klaviyo team and they will be able to do it. You can not do it yourself. here is the form https://www.klaviyo.com/can...
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sipcult
solved this question

How to edit the "Confirm your subscription" email?

Solution: You can find the form under Lists & Segments > Newsletter > Subscribe & Preference Pages > Email Confirmation
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Julie Hayes
Julie Hayes
started this topic

Multi-Account Setup

Multi-account is a feature built for clients who want to integrate multiple stores in Klaviyo using one login. To use this feature, you need...
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755 Topics
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Contributor I
harryhermitContributor I
asked in Accounts and Settings
Can I add an Unsubscribe link next to the From field in Google?

How do I get google to show the unsubscribe link next to the from field on my emails? I see them on emails I get from other e-commerce businesses that use klaviyo, but I don’t see that option on my emails

1
mike.hoang
Klaviyo Employee
3 years ago
F
Contributor I
frojdstockholmContributor I
asked in Accounts and Settings
Why is Klaviyo not loading?

I’m having some issues with my Klaviyo acocunt. When I log in to Klaviyo, the left menu shows and I can click on to flows, segments etc.. But nothing shows up on the main part of the screen. I’ve tried incognito - doesn’t work. Restarting my browser - doesn’t workTrying Safari - Doesn’t work.. I just paid for Klaviyo yesterday and now a whole day’s worth of work is gone :(.. 

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cassy.lee
3 years ago
A
Anonymous
asked in Accounts and Settings
Orders not aggregating in the metrics

Hello, I am new to klaviyo, transitionning from mailchimp.So I followed the tutorial, i first migrated data from mailchimp to klaviyo, and then data from woocommerce to klaviyo. I see the history of purchases on the left, but see, on the right, it does not show on the right panel METRICS.How come ? should I do the other way around ? sync first woocommerce then mailchimp ? does that matter ?

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cassy.lee
3 years ago
Julie Hayes
Julie HayesKlaviyo Alum
published in Accounts and Settings
Account CreationTutorial

When you first navigate to the homepage of the Klaviyo website, www.klaviyo.com, you will be met with a high-level overview of what Klaviyo has to offer along with links and tabs. On the upper right of the homepage, there are three clickable links: Request Demo, Sign Up, and Account or Login.  Request Demo: This link is useful if you are completely new to Klaviyo and want to learn more about its value and features. By clicking this Request Demo link and filling out the form, you are initiating a request for a product walkthrough and consultation with a member of the Sales team. Generally, such requests are fulfilled within 24 hours of submission. Sign Up: This link allows you to create a Klaviyo account. Upon clicking on this link, a signup form appears with fields requesting standard information about your business, such as company name and URL. On this form, you’ll be able to create a username and password to access your new Klaviyo account. Account: This link appears if you have

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Julie Hayes
3 years ago
A
Anonymous
asked in Accounts and Settings
I registered for an account but typed in the wrong email address. Now I cant get in?

When I registered for an account with Klaviyo, I typed in the wrong email address, so now I can't receive the account confirmation email. How do I change this?

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cassy.lee
4 years ago
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