Optimize your messaging by learning about campaigns and flows.
Why my emails sending a confirmation email instead of my welcome flow. don unsderstand . i thoght first email will be the welcome flow
Hello here. I was recently certified by Klaviyo academy, and I have been trying to get clients on various platforms to show my skills and help their businesses grow. However, this has proven to be very difficult as most clients are asking me to show flow and campaign creation portfolios (work samples). While I can design email templates and show them to clients, I don't know how to show them past flows/campaigns I have created. Note that I don't have any work samples, indeed mainly flows and campaigns, as I am still looking for where to make use of all I have learned in the past weeks, but I am curious even when I am finally able to work on one, how will I show it to clients?
Hello,I have a Facebook lead form that is linked to Klavio. One of the form questions is a YES/NO selection type. I was wondering if I could filter a flow of SMS to be sent only to people who answered YES?Thank you,T
I have already built a browse abandonment flow that is triggered when someone is entered into a list. I have a Klaviyo pop up on product pages when they intend to leave or after they have been there for a certain amount of time but have not added to cart or started checkout. I want to add an image to the first email that will display the photo of the last product that they viewed. For some reason it wont show up when i follow the instructions from: https://help.klaviyo.com/hc/en-us/articles/115000104431-How-to-Insert-a-Dynamic-Image-in-an-Event-Based-Flow-EmailIt does work if i use the template flow browse abandonment standard but even if i make that a template email and put the same email into my current flow, it doesn't show the dynamic info. I wonder if its because my flow is not triggered by an event? I track the viewed product from Shopify inside Klaviyo, but for some reason this dynamic content isn't working….what am i doing wrong?
I’m building out a “your order has shipped” email and adding in a section to show the shipping address. Not all customers have all of the address lines (shipping line 2 being a good example). How can I show that address line for profiles that have it but also not have a blank space for those that don’t? I’m hoping it isn’t a case of building a block for every possible variation of address data held
Hi all, I scheduled a campaign to go out during a specific time this evening (not recipient local time) and it still hasn’t sent almost 1 hour later. It appears to be stuck in the campaign’s “Ready and waiting” status which I don’t understand. Has anyone else experienced this or know how to troubleshoot the issue? Klaviyo live chat support shut down at 5pm ET and my email was scheduled to send at 6pm ET, so live support isn’t available tonight to help me with this.Thank you in advance!
Hi,I’m trying to create a product block only to show when a person has recently browsed the homeware section of our site. It is a homeware and clothing store so it doesn’t make much sense to show clothing as recommended items when they’ve browsed homeware and vice versa.I’m going into the preview mode and seeing that {{ event.Categories.5 }} is ‘homeware’ so i’m trying to show a dynamic product block based on that, but it doesn’t work, it just keeps on still showing clothing items. I’ve successfully managed to just show blocks based on the person’s sex using the person|lookup:'Sex' = 'Female' variable, but for some reason just can’t get this homeware category to work. Something i’ve also noticed is that the category number sometimes changes depending on the preview, it was 5 in one preview and then in another the category 5 was Trousers. So do I need to put the text homeware in rather than the category number? The store has multiple iterations of homeware, like homeware candles for ins
Looking to create to flows… A welcome series flow and a flow that when someone orders from shopify with a value over $500 they get sent an email about being a VIP. Any info / Hiring
