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10464 Topics

dominikjaContributor I

asked in Accounts and Settings

Partner link

Where to find my affiliate link? Or how to find the partner ID and then generate the link?I see a lot of people having trouble with this as I doesnt display in the dashboard..Pls help

19571

1 year ago

MischaContributor I

asked in Campaigns and Flows

Event based Flows just possible with a Account?

Hello all I am in the process of setting up some processes, such as an abandoned cart, etc. and I was wondering if this only works if the customer has an account in your store and is logged in? Thanks for all answers!

401

1 year ago

jackieellisContributor I

asked in Campaigns and Flows

Why are there people waiting for weeks to receive an email when the time delay is only 6 days?

People stopped receiving my emails in my flow. It says they are waiting to be sent for 2-3 weeks even though the time delay is only 6 days, sometimes even 1 day. Please help!

1814

1 year ago

OrigamiSkinCareContributor I

asked in Sign-up Forms

In person sign up

New to this! In addition to pop uip on my online store, I would like to sign up clients when they come into my physical store. Can I use a printed QR code to link to a sign up page? Or is there a way to set a “text to” number to collect signups. Any advice is much appreciated!

6881

1 year ago

TDesignProblem Solver I

asked in Accounts and Settings

Why haven't my clients received an account management email confirmation?

Hi, I am a new Klaviyo Partner and I’ve added a few managed customers in my account, they are currently in pending but none of my clients have received the email to confirm that I manage their accounts. Is there a way to resend these emails or check if they have been sent?Thank you in advanceTDesign

20911

1 year ago

sonuk00Contributor I

asked in Analytics and Deliverability

Where can I find the list of Profiles Currently on our Website?

Question: Where can I find the list of profiles that are currently online. We used to be able to see those before in the Dashboard and were able to click on each profile to see when they came to the site and what they clicked on.

432

1 year ago

SocialshineContributor I

asked in Lists, Segments, and Profiles

Disable option to opt out

Hi everyone! How do you turn off the posibility to opt out of certain emails? We want customers to be able to opt out of newsletters, but not out of the emails that are needed for their subscriptions. We offer a meal plan. We'd want to make sure they do receive the delivery confirmations, updates to their menus etc.

2055

1 year ago

MackenzieContributor I

asked in Campaigns and Flows

How to add a prefix to a preview email?

Feature RequestI design the emails for the company I work for and currently need to send previews to other members of the team for approval. However, most members lose the previews or don’t realize they are previews because they think the email was actually sent. This causes a lot of confusion.My work around currently is to go backwards from the content tab, back to the recipients tab, add in the word “PREVIEW” in the subject line, go back to the content tab, send the preview, go back to the recipient tab, delete the word “PREVIEW”, and then schedule once I have approval.The solution I would like to add would be to have the email previews automatically say “PREVIEW” in the subject line so that it is very clear that the email was not actually sent and is just a preview. If this is already a feature I can enable too that I just haven’t figured out yet or if someone knows of an easier way to solve this, please let me know!! Thanks :)

862

1 year ago