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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1161 Topics
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Contributor I
Andy.CContributor I
asked in Integrations and Reviews
Problems on configurable product sync on Magento 2

Hey Team,We are setting up our first Klaviyo account which should be integrated to our Magento 2 website. Most of tasks are completed smoothly, but we have problems with products Sync: Some configurable products can’t be uploaded to Klaviyo by the integration extension. The variant product under configurable products isn’t synced the price with our Magento 2 website (Simple product is good.)If you can have a check on these problems it will be really appreciated.Kind Regards,

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D
Problem Solver III
11 months ago
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Contributor I
MartinDemantContributor I
asked in Integrations and Reviews
Trying to add integration "Facebook Advertising"

Hi, I’m trying to add the Facebook Advertising integration, but without luck.I’m clicking on the “Connect to Facebook Advertising”-button. Next step is to login to my Facebook account. I enter all my details and press ‘login’. Right after that i’m met with this view:  I have tried to wait for a few minutes - nothing happens.I have tried to switch browser - nothing happens, same result. Has anyone encountered this issue before - and what is the solution? :) 

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Brian Turcotte
11 months ago
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Contributor I
dotnetContributor I
asked in Integrations and Reviews
How to push Flow & Segment using API

Is it possible to create a new Flow or Segment using the API?

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Brian Turcotte
11 months ago
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Contributor I
Sales DoctorContributor I
asked in Integrations and Reviews
FINDING IT DIFFICULT TO INTEGRATE KLAVIYO WITH SHOPIFY

I have been trying to integration klaviyo with Shopify and it hasn’t been working so well. Kindly guide me through

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Kylie W
Partner - Silver
11 months ago
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Contributor I
mhackhoiyeContributor I
asked in Integrations and Reviews
Klaviyo - Woocommerce integration issue

Hello! Just new here, and I’m creating a project base website just to be able to practice and know HOW KLAVIYO works and runs with emails thru ecommerce website. But sadly, I bump into this issue for about a few days already. Tried uninstalling the Klaviyo plugins, cleaning the cache both from the browser and my computer, but still the same issue occurs. Will greatly appreciate your help and assistance for this matter. The issue is shown in the image: and here, just wanna show you the other plugins installed  And additionally, I’m using a MULTI site wordpress site

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Contributor I
11 months ago
M
Contributor I
MazzarellaContributor I
asked in Integrations and Reviews
Pulling Order Data From Woo Commerce

Hello Everyone - I have Klaviyo integrated with Stripe & WooCommerce. I am trying to set up a transactional email once an order is placed to act as a receipt, similar to the auto-email Stripe sends immediately after a credit card is processed and order is placed. How can I automatically pull the information into an email template in Klaviyo, such as name, order ID, shipping address, total, etc from either WooCommerce directly or Stripe?Thanks! 

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DavidSandel
Partner - Silver
11 months ago
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Contributor III
lfernandezContributor III
asked in Integrations and Reviews
How To Track Form Submissions in Google Analytics 4

Hey there, can someone tell me how can I track form submissions in Google Analytics 4?Is this something that I can achieve or not technically possible?I’m familiarized with GA4 and Google Tag Manager, also configured GA4 in Shopify and have Klaviyo script running on all my pages, it’s working with UA but not in GA4...Please help! 🙏🏽

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Contributor III
11 months ago
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Contributor I
robinsroysContributor I
asked in Integrations and Reviews
Zapier not transferring new leads to Klaviyo

Hi all,  i have a zap in zapier that should transfer new fb leads pay someone to take my online course to my list in Klaviyo. it was working since yesterday. but it stopped suddenly. i checked the task limits in zapier, contact limits in klaviyo, and I’m not close to the limits. i made a new zap but it didn’t fix it. does anyone has any suggestions?

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B
11 months ago
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Contributor I
miamya1_Contributor I
asked in Integrations and Reviews
custom integration: how to communicate user roles to klaviyo?

email marketer here. need help to translate marketing needs to our development team. we have a custom integration between our SaaS app and klaviyo. i want to create dynamic segments based on user roles in the SaaS app: admins vs. users. how do i ask our development team to do this in terms they’ll understand on the backend? tia!

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Contributor I
11 months ago
A
Anonymous
asked in Integrations and Reviews
Shopify Tags in Klaviyo

Greetings, i wondering why i get a error when i set the shopify variables in the klaviyo emial template? Thanks in advance!   

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Brian Turcotte
11 months ago
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Contributor I
CamFDContributor I
asked in Integrations and Reviews
Reviews Submission Page - removing the product keywords

Hi there, I am currently building out a Reviews flow and in the process of customising the reviews submission page - I want to remove the keywords option but it won’t let me and I am unable to preview how they will be shown on the page?  

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Brian Turcotte
11 months ago
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Contributor I
LmoioContributor I
asked in Integrations and Reviews
Moving over from Active campaign

Hi, I’m moving all my automations over from active campaign, does any one know any easy way to do this? Or does it need to be done manually, copying & pasting emails etc.  Cheers 

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David To
Klaviyo Employee
11 months ago
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Contributor I
alish_annContributor I
asked in Integrations and Reviews
Issue with Wrong Welcome Email Sending After Placed Order

We’re having an issue with our Welcome flow. Even though we have filters and conditional splits to avoid sending Welcome Email #1 with a discount to customers, it’s still sending. So what is happening is customers who placed an order (and checkmark to subscribe to emails), get an email with a discount and are then manually asking for a refund of the amount. It’s been a headache!It seems to be because Klaviyo and Shopify are not syncing in time. In this case, what can we do? Place a delay? But then it would affect others who signed up via footer or pop-up, who want the email with the discount to place the order.    

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Omar
Partner - Platinum
11 months ago
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Contributor I
James GibsonContributor I
asked in Integrations and Reviews
Google Merchant Center File Name

Hi,When setting up the reviews feed in Google Merchant Center from Klaviyo, I am unsure as to what to put as the file name? Google states that ‘The name you enter here must exactly match the file name you submit to Merchant Center if submitting via SFTP, FTP, or Google Cloud Storage’For reference with my current feed from Judge.me, the file name is:ProductReviews.gymtote-01539d93-ecdd-4c85-8892-c79fd8403c33.xml Where can I find this within Klaviyo itself? Thanks,James

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Brian Turcotte
11 months ago
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Contributor I
CostaEffieContributor I
asked in Integrations and Reviews
Include On Tags snippet not working for Notify Me button

Hello,We’ve recently installed the BIS snippet for our page and seems to be working although on the help centre doc for installation guidance, it refers to the “include_on_tags” line under Trigger Visibility which does not seem to do anything for us. We’ve double checked the tags as they are case sensitive although it’s still not working, then when the “include_on_tags” line is added to our snippet, the BIS button doesn’t work at all. Thank you.

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Contributor I
11 months ago
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Problem Solver II
jmacmanProblem Solver II
asked in Integrations and Reviews
Chat GPT Klaviyo Event Listener Code

I asked Chat GPT to create a Klaviyo Event that every time a user logs in, Send the Event to Klaviyo. Doesn’t seem to work correctly. Perhaps someone could take a look at the code and see what is wrong:<!-- Klaviyo User Login API Event -->{% if customer %}<script>// Set your Klaviyo API key and event nameconst klaviyoApiKey = "KLAVIYO_API_KEY_HERE";const eventName = "KLAV USER LOGIN";// Get the Shopify customer ID and emailconst customerId = "{{ customer.id }}";const customerEmail = "{{ customer.email }}";// Send the event to Klaviyoconst sendKlaviyoEvent = () => {  // Set the data for the event  const eventData = {    "token": klaviyoApiKey,    "event": eventName,    "customer_properties": {      "$email": customerEmail,      "shopify_customer_id": customerId    }  };  // Send the event data to Klaviyo  const xhr = new XMLHttpRequest();  xhr.open("POST", "https://a.klaviyo.com/api/track");  xhr.setRequestHeader("Content-Type", "application/json");  xhr.send(JSON.stringi

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retention
Partner - Platinum
11 months ago
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Contributor I
bram-lazeaContributor I
asked in Integrations and Reviews
Notify Me button adding an icon to the button

Is there a way to add an image or icon to the “notify me” button? I changed the complete text from “Notify me when available” to “Notify me”. It a bit shorter and I want to add an emoji or other icon after the text.Can someone show me how thats done? Thanks!

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Contributor I
11 months ago
A
Contributor I
andypGNContributor I
asked in Integrations and Reviews
How to skip sending a product review request to a particular customer

We are a B2B business selling products that customers buy from us on a regular basis.I want to send a product review request, but I’d like to send something different if they’ve ordered it before and have not left a review - how do I go about setting this up in the flow?Also, if they HAVE left a review before for a product, and then re-order it, I don’t want to ask them for a review again, but how do I skip them from receiving this email? Thanks! 

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retention
Partner - Platinum
1 year ago
Pixeljack
Partner
PixeljackPartner
asked in Integrations and Reviews
WooCommerce Product Bundles rebuild URL

Hello,I’ve been attempting to setup an Abandoned Cart flow for a client who uses the WooCommerce Product Bundles plugin to allow customers to create custom ‘Pick & Mix’ products. The documentation in the Help Centre has you use the following code:{{ organization.url }}cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }} However, when it generates the cart it attempts to add the pick & mix sweets as their own individual products instead of childs of the main product. As a result, an error is shown as WooCommerce thinks 0 selections have been made and therefore won’t let the customer checkout.  As you can see in image above, each individual sweet has been added as it’s own product with a price and subtotal, and not as a child of the main ‘Custom Pick and Mix’ at the top.In comparison, the image below shows a correct bundle:  Is this an error that I’ve done by not using the incorrect basket rebuild URL, or is this a limitation of Klaviyo?Many thanks,Joe

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Pixeljack
Partner
1 year ago
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Contributor I
fidelityservicesContributor I
asked in Integrations and Reviews
Need clarity for an integration: Shopify store + Shipstream + Klaviyo - SMS question

Hi community, Current Tech Stack: Shipstation + Shopify store (Shopify plan) + MailChimp Moving to:Target Tech Stack: Shipstream + Klaviyo + Shopify store (Shopify plan) I am looking for an answer to a question - as I am stumped.When we add SMS capability which platform sends the SMS - is it Klaviyo?  If Shipstream is full API - will this be a difficult integration or seamless integration?Thanks,Rahul 

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Contributor I
1 year ago
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Contributor I
Manish_BhicktaContributor I
asked in Integrations and Reviews
How can I create a Facebook Ad Campaign that connects to my Klaviyo audience?

Hi Team,We are very new on Klaviyo and want to integrate Klaviyo with Meta. We are currently running Prospecting/ATC’s/ASC (basically a d2c brand) campaigns on Meta. Don't have any lead type ads, since we are not in service industry.Kind of struck, since Klaviyo Integration platform not allowing us to move ahead without having Facebook lead Ads form under section - “Continue to Lead Ad Settings”, not sure what to put under facebook lead ads. Kindly helpI also refer your helpful article - https://help.klaviyo.com/hc/en-us/articles/115005082127#:~:text=after%20initially%20integrating.-,To%20do%20this%2C%20click%20your%20account%20name%20in%20the%20lower,be%20added%20to%20your%20list. (Point 14)Awaiting your kind response!Thanks

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David To
Klaviyo Employee
1 year ago
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Contributor I
viktorialeoContributor I
asked in Integrations and Reviews
Email deliverability issues and pop-up form display issues between Wix and Klaviyo

 Hi,I installed my Klaviyo profile and setup it successfully with my Wix site, but unfortunately I'm having problems with the deliverability of the emails - for example one of the two emails created to welcome was sent, albeit with some delay, instead the order confirmation email never arrived.Also I can't see the form pop-up on my site even though it is active and set to show to all site visitors.I would like to understand if I have set something wrong or is the configuration between Wix and Klaviyo not working correctly? 1.INTEGRATION ENABLED ACTIVATE FLOWS JUST 1 RECEIVED WELCOME EMAILS (THERE WERE 4 EMAIL SENT IN TOTAL) ACTIVE FORMS POPUP (NOT VISIBLE ON THE SITE) POPUP SETTINGS  

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Brian Turcotte
1 year ago
M
Contributor IV
MalavateContributor IV
asked in Integrations and Reviews
Archived Contacts from Mailchimp

Hi All (cc @alex.hong)I am using the Klaviyo/Mailchimp integration to import audiences from Mailchimp into Klaviyo. Does anyone know what happens to contacts that are “Archived” in the Mailchimp audiences? Do they get imported? Do they get a specific custom property? Are the automatically suppressed? I’ve searched everywhere for this answer but cannot find anything referencing “archived” contacts. Any help is much appreciated!  Thank you ! 

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Contributor I
1 year ago
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Problem Solver I
FannyProblem Solver I
asked in Integrations and Reviews
How can I create a Facebook Lead Ad that connects to my Klaviyo audience?

I’ve integrated Facebook to my KlavyioI’ve watched all the video, but I don’t understand what I have to put in Leads Ads facebook?)A ad in facebook???I want to sponsorised an ad in Facebook with my Klavyio audience and I really don’t understand how I can do this…IF i create an ad in facebook, I can’t choose Klavyio Audience..ANy video simple are welcome! Thank you

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David To
Klaviyo Employee
1 year ago
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Contributor I
Empath DesignsContributor I
asked in Integrations and Reviews
Import reviews csv from a different platform not listed in Klaviyo reviews

Hi. I am using Rivo Reviews and I want to try out Klaviyo reviews. I have installed the widget and am now trying to import my reviews into Klaviyo from Rivo, but it doesn’t seem like I can do so as Rivo is not listed in the drop down selection of other review platforms. How else can I import these reviews? Thank you.

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David To
Klaviyo Employee
1 year ago
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